Yes, it eliminates the need for a personal visit.
The complaint process takes a minimum of 100 days and a maximum of 250 days.
The complainant is not entitled to receive a copy of the healthcare facility's medical file through the Medical Liability Authority. There is no explicit provision in Law No. 70 of 2020 that directly states a right to receive a copy of the medical file. However, the legal basis for requesting access to or obtaining medical information is derived from the provisions governing patients' rights and medical confidentiality.
Key provisions of Law No. 70 of 2020 related to medical records include:
Accordingly, requests to access medical information are generally based on these legal provisions concerning patient rights and the protection of confidential medical information.
Yes. Complaints are archived in both paper and electronic formats to ensure proper recordkeeping, preservation of documents, and future reference when needed in accordance with the applicable procedures.
The archive may include complaint files, supporting documents, correspondence, committee reports, and related records.
Yes. According to Article 49 of Law No. 70 of 2020, if any interested party objects to the committee's report within the prescribed time limit, the Medical Liability Authority must reconsider the matter by assigning it to another committee to review the objection.
This new committee is formed according to the requirements and considerations deemed appropriate by the Authority, provided that its formation does not conflict with the provisions of the law.
Accordingly, the objection is not reviewed by the same committee that issued the original report; rather, it is examined by a separate committee specifically assigned to consider the objection and re-evaluate the matter.
The disciplinary penalties are enforced immediately upon the issuance of the final report.
After the final report is issued and becomes final in accordance with the procedures set out in Law No. 70 of 2020, the Ministry of Health is notified of the disciplinary penalties imposed on healthcare practitioners for implementation and enforcement.
Yes. A complaint may be filed against more than one person or entity if they are responsible for the same medical harm, and all parties can be included in a single complaint form. However, if the medical harm is different or relates to separate incidents, a separate complaint must be submitted for each case.
No. The Authority does not handle or decide on financial compensation claims, as such claims fall outside its jurisdiction.
Access the Accountability Authority's website and complete the complaint submission form with the required information.
According to Article 49 of Law No. 70 of 2020, the deadline for submitting an objection is 15 days from the date of receiving the report or being notified of its issuance.
The objection must be submitted to the Medical Liability Authority within this 15-day period and should include the grounds and reasons supporting the objection.
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